I don't think I like Google Docs as much as Microsoft Word, purely because it lacks the ability to enter special characters (accented characters, etc.) through means of simple keystroke combinations, an ability that Word possesses. However, it seems to be a great tool for sharing simple Office-like documents on the fly, with no potential for version compatibility issues to arise. Its built-in integration with the web itself makes it near lightning-quick to share with other collaborators, etc., so it could be great for large organizations such as CML where locations and sites are spread out across the city.
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